Supervisory Skills: Building From Within May 13-14, 2008
The act and process of supervision has often been referred to as the "reluctant profession". Partially, the reluctance can be attributed to the unclear
directives that many supervisors receive by their respective organizations. In many instances, a newly appointed supervisor's most valuable attribute is that
he or she performed well at the former tasks and has been rewarded by placing this individual to perform tasks unfamiliar (or unpopular). Unfortunately, this
often results in two detractions: the loss of a valuable and capable worker, and the appointment of someone who is "reluctant" or untrained to be a
supervisor.
This workshop is designed for the Managers, Supervisors, Human Resource Specialists, Training Professionals and Administrators who supervise Native American
personnel. With the advent of Indian gaming and other tribal based enterprises, the issue of effective and culturally sensitive management is
important.
Topics to Include: See Individual Downloadable Agendas and Registration Forms to the Right
Day 1: 9:00am to 4:30pm General Session
Supervision: A Definition
Communication over Intimidation
Influence -Style Management
Leadership over Authority
Other Styles of Management
Principles of Influence
Special Situations
The Supervisor's Dilemma
Developing a Managerial Attitude
Attitude and Productivity
Case Study: Who Will Survive
Convert to a Stronger Image
Self Confidence Scale
Your Attitude toward being a Supervisor
Day 2: 9:00am to 4:30pm General Session
Exercises for Active & Aspiring Supervisors
"Tight -Ship" Exercise
Demonstrating your Supervisory Progress
Developing your Human Skills
How to Delegate
Providing Direction
Reacting to the Problem Employee
Six Unforgivable Mistakes
Supervisor's Guide to Decision-Making
Decision Making Strategies
Decision By Authority After A Group Discussion
Majority Decisions
The Chair Rules
Facilitators
Ms. Karen Hall
Senior Associate DCIAmerica
Ms. Karen Hall is an active member of the Consortium of Native American Parliamentarians and a senior associate consultant with DCIAmerica. Her expertise in
implementing training ranges from Robert's Rules of Order, office management, information technology, supervisory training, and on a variety of other related
issues such as time-management, mediation, board and staff relationships, and team building.
Ms. Hall has participated in courses with the Tribal Law and Policy Institute (Department of Justice, Office of Victims of Crimes), and has represented tribal
interests in a variety of culturally-sensitive issues.
In the past, Ms. Hall has held administrative positions within the Winnebago Tribe of Nebraska, as full-time faculty member at the Little Priest Tribal College
in Nebraska and most recently at Nebraska Indian Community College, teaching such courses as computer applications and operating systems, and a variety of
business courses.
Ms. Hall has earned a Bachelor of Science and Business Administration degree from Bellevue University, Nebraska, and has attended courses at Perdue University
and West Los Angeles School of Law.
Comprehensive On-Site sessions brought to you by the DCIAmerica
experts
